Restart Policy/Fee:

Restart Policy/Fee:

At Trappin' Fabrics Manufacturing we value clear and consistent communication to ensure a smooth workflow and timely delivery of your embroidery and screen printing projects. To maintain fairness to all clients and manage our production schedule effectively, we have implemented the following policy:

1. Communication Expectation:
• Once a project is initiated, timely responses and updates are essential to avoid delays. Customers are required to respond to inquiries, approvals, or other requests for communication within 3 business days.
  
  
2. Missed Communication Window:
• If a customer goes MIA (missing in action) or fails to communicate for more than 5 business days, the project will lose its current priority in the production queue.
  
  
3. Restart Fee:
• To resume the project, a restart fee of $25.00 will be required.
• This fee helps discourage extended periods of no communication, ensures fairness to other clients, and compensates for the time and effort required to re-prioritize and re-organize your project in our schedule.
4. Exceptions:
• We understand that unforeseen circumstances may arise. If you anticipate being unavailable for a period of time, please notify us as soon as possible to avoid a restart fee. We will make reasonable accommodations when prior notice is given.